Returns & Exchanges
At Clothes Mentor, we want you to love your sustainable fashion finds, which is why we offer a straightforward return process for items that don't quite fit your style. Please ensure all items are returned in their original condition with tags attached within the specified timeframe for a full refund or store credit.
Check Eligibility
Verify that your item is within the 7-day return window and still has the original Clothes Mentor price tag securely attached.
Gather Documentation
Locate your original register receipt or online order confirmation email to ensure a smooth processing of your transaction.
Visit Your Store
Bring the items back to the specific Clothes Mentor location where the purchase was made, as our stores are independently owned and operated.
Receive Refund
Once your return is inspected and approved, your refund will be issued to the original form of payment or provided as a store gift card.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing